What to do when game crashes

Information on how to handle game crashes.

If the game client crashes while running, please follow the steps below:

  1. Update your graphics driver using the guide below, then try launching the game again.

  2. If the crash still occurs after updating your driver, please lower your graphics settings by following the guide below and try playing again.

  3. If the issue continues even after lowering the settings, please go to our Discord support channel, click "Create Ticket", and report the problem using the instructions in the guide below.

We appreciate your support and patience!

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