Super-B
  • GETTING STARTED
    • About Us
    • How to Start
      • Capture The Flag Mode Play Guide
      • Bomb Defusal Mode Play Guide
      • Battle Royale Mode Play Guide
      • Obstacle Race Mode Play Guide
      • Team Death Match Mode Play Guide
      • Hide And Seek Mode Play Guide
      • Draw Usage Guide
      • Item Upgrade Guide
      • NSB Guide : Usage & Benefits
    • Official Link
  • PRODUCT GUIDES
    • Super-B Key Features
      • Visual Impact
      • AI Agents
      • Easy Building
      • Social Actions
    • Closed Beta Test
  • ECONOMY
    • Core Gameplay Loop
    • Token Economy
    • Business Model
  • DEVELOPER
    • Roadmap
    • Investors & Partners
    • Origin Story
    • Core Team
  • Support
    • FAQ
      • How to find Epic User ID
      • Getting Started With MetaMask on Polygon
      • MetaMask Wallet Guide
      • What to do when game crashes
      • Age and Accessible Countries
      • Resolution Guide: Error Code 1000
      • Resolution Guide: Error Code 1017
      • Resolution Guide: Error Code 1018
      • Resolution Guide: Error Code 1019
    • Bug & Issue Report
    • Contact Us
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Bug & Issue Report

PreviousResolution Guide: Error Code 1019NextContact Us

Last updated 6 months ago

If you encounter an issue not covered in the guide, please reach out to us on our Discord channel using the format below. Our SuperB team is here to help and will assist you as quickly as possible. (link)

Required Information

  1. Wallet Address

  2. Epic Games Account ID

  3. Description of the issue (attach a screenshot of the error message or a video showing the problem)

How to Find Your Wallet Address Open Metamask (connected to the website) and copy your wallet address.

How to Find Your Epic Games Account ID Open the Epic Games Launcher, click on your profile, and copy your Account ID

Join Our Discord Channel