Super-B
  • GETTING STARTED
    • About Us
    • How to Start
      • Bomb Defusal Mode _Play Guide
      • Bomb Defusal Mode Play Guide
      • Battle Royale Mode Play Guide
      • Obstacle Race Mode Play Guide
      • Team Death Match Mode Play Guide
      • Hide And Seek Mode Play Guide
      • Draw Usage Guide
      • Item Upgrade Guide
      • NSB Guide : Usage & Benefits
    • Official Link
  • PRODUCT GUIDES
    • SuperB
      • Visual Impact
      • AI Agents
      • Social Actions
      • Easy Building
    • Closed Beta Test
  • ECONOMY
    • Social Activity
    • Game Play
    • Business Model
    • Token Economy
  • DEVELOPER
    • Roadmap
    • Community & Partners
    • Origin Story
    • Core Team
  • Support
    • FAQ
      • How to find Epic User ID
      • Getting Started With MetaMask on Polygon
      • MetaMask Wallet Guide
      • What to do when game crashes
      • Age and Accessible Countries
      • Resolution Guide: Error Code 1000
      • Resolution Guide: Error Code 1017
      • Resolution Guide: Error Code 1018
      • Resolution Guide: Error Code 1019
    • Bug & Issue Report
    • Contact Us
Powered by GitBook
On this page
  1. Support
  2. FAQ

Resolution Guide: Error Code 1017

PreviousResolution Guide: Error Code 1000NextResolution Guide: Error Code 1018

Last updated 5 days ago

Error Message

"Please ensure that the Epic account linked to the website is the same as the account you used to log in to the Epic Launcher."

Cause

  • The tester coupon has not been registered.

  • The Epic account linked to the SuperB website is different from the account used to log in to the Epic Launcher.

Resolution Guide

Step 1: Log in to the SuperB Website

  • Access the SuperB website and log in using your MetaMask wallet.

Step 2: Verify the Linked Epic Account

  • Scroll down to find the Epic account linked to your SuperB profile and take note of the account name.

Step 3: Verify the Epic Account Logged into the Launcher

  • Open the Epic Launcher, select your profile in the top-right corner, and confirm the account name.

  • If the account name differs from the one noted in Step 3, log out of the Epic Launcher and log back in using the same Epic account linked to the SuperB website. (Note: Refer to Steps 4 and 9 in the Game Launch Guide for detailed instructions.)