Resolution Guide: Error Code 1017
Last updated
Last updated
"Please ensure that the Epic account linked to the website is the same as the account you used to log in to the Epic Launcher."
The tester coupon has not been registered.
The Epic account linked to the SuperB website is different from the account used to log in to the Epic Launcher.
Step 1: Log in to the SuperB Website
Access the SuperB website and log in using your MetaMask wallet.
Step 2: Check if the CBT-1 Coupon is Registered
Click on your profile picture in the top-right corner and check if the CBT-1 coupon is registered.
Step 3: Verify the Linked Epic Account
Scroll down to find the Epic account linked to your SuperB profile and take note of the account name.
Step 4: Verify the Epic Account Logged into the Launcher
Open the Epic Launcher, select your profile in the top-right corner, and confirm the account name.
If the account name differs from the one noted in Step 3, log out of the Epic Launcher and log back in using the same Epic account linked to the SuperB website. (Note: Refer to Steps 4 and 9 in the Game Launch Guide for detailed instructions.)
If it is not registered, follow Step 8 in the Game Launch Guide to complete the registration process. (Note: Image update pending.)