Super-B
  • GETTING STARTED
    • About Us
    • How to Start
      • Obstacle Race Mode Play Guide
      • Battle Royale Mode Play Guide
      • Team Death Match Mode Play Guide
      • Hide And Seek Mode Play Guide
      • Draw Usage Guide
      • Item Enhancement Guide
      • NSB Guide : Usage & Benefits
    • Official Link
  • PRODUCT GUIDES
    • SuperB
      • Visual Impact
      • Social Actions
      • Easy Building
    • Closed Beta Test
  • ECONOMY
    • Social Activity
    • Game Play
    • Business Model
    • Token Economy
  • DEVELOPER
    • Roadmap
    • Community & Partners
    • Origin Story
    • Core Team
  • Support
    • FAQ
      • How to find Epic User ID
      • Getting Started With MetaMask on Polygon
      • MetaMask Wallet Guide
      • What to do when game crashes
      • Age and Accessible Countries
      • Resolution Guide: Error Code 1000
      • Resolution Guide: Error Code 1017
      • Resolution Guide: Error Code 1018
      • Resolution Guide: Error Code 1019
    • Bug & Issue Report
    • Contact Us
Powered by GitBook
On this page
  1. Support
  2. FAQ

Resolution Guide: Error Code 1019

PreviousResolution Guide: Error Code 1018NextBug & Issue Report

Last updated 3 months ago

Error Message

"Please ensure that you launched the game through the "Play Game" button on the website."

Cause

The game was launched directly from the Epic Launcher instead of through the SuperB website.

Resolution Guide

Step 1: Sign Up on the SuperB Website

  • Sign up and log in using your MetaMask wallet on the SuperB website.

Step 2: Launch the Game

  • Click the Play Game button located in the top-right corner of the website to start SuperB.

Following these steps ensures the game is launched correctly without errors.